Cranfield Aviation Airline Service and Passenger Handling Course
Airline Service and Passenger Handling;- this course is designed to motivate and hone the skills of the ‘shop window ‘ staff of the airline.
Course Details
The people who represent the company, and are the frontline team have the responsibility of the reputation of the airline or charter company in their hands. Everyone assumes the pilots can fly, and the CEO can run the business – but they do not meet the people who matter – the passengers.
The staff at the frontline can make or break the company’s image. This course will ensure they enhance and maintain the great reputation of their company.
Dates and Fees
- Airline Service and Passenger Handling – R2950 per person ex VAT.
- Duration of course 3 days
Notes:
- All prices quoted are ex VAT and per delegate
- Rates are subject to change without notice
See Also :
- Air Transport Economics
- Yield Management
- Accident Investigation
- Commercial Aviation Management
- Safety Management Systems
- Quality assurance
- Airline Flight Costing & Profitability
- Airline Pricing
- Airline Scheduling
- Airline Yield
- Intro to Charter Management
- Low Cost Airline Strategies
- ERP – Emergency Response Planning
- Lead Auditing
- Leadership Training
- Train the Trainer
- Flight Operations Officer
- ACAS – Airborne Collision Avoidance System
- AVMED – Aviation Medicine
- AVSEC – Aviation Security
- Bush Survival
- CFIT – Controlled Flight Into Terrain
- CRM – Crew Resource Management (refresher)
- CRM – Crew Resource Management (initial)
- CRM Private Pilots
- CRM Balloon Pilots
- Dangerous Goods
- SEPT – Safety and Emergency Procedures Training
- Fire Fighting
- Ditching and Survival
- FRMS – Fatigue Risk Management
- GNSS, PBN and RNAV
- HEAT – Hostile Environment Awareness Training
- Leadership Training
- LVO – Low Visibility Operations
- MEL – Minimum Equipment List
- RVSM – Reduced Vertical Separation Minima
- Weather Radar
- Volcanic Ash
- CATS & CAR’s Awareness
- Train the Trainer
- ERP – Emergency Response Planning
- Cabin Crew Type Ratings
- English Proficiency Testing
- HFAME – Human Factor for AME’s
- CATS & CARS for AME’s
- Maintenance Planning
- HFGC – Human Factor Ground Crew
- Leadership Training
- Train the Trainer
- AVSEC – Aviation Security Ground Crew
- ERP – Emergency Response Planning
- Airline Service and Passenger Handling
- Flight Follower Training
- Flight Operations Officer Ground/ management
- RT- Radio Telephony
- About Cranfield Aviation Training
- Cranfield Aviation Training Courses
- Cranfield Aviation Training Contact Address
- Cranfield Aviation Training Application Form
- Cranfield Aviation Training Accommodation
- Cranfield Aviation Training Fees
- Cranfield Aviation Training Careers
- Cranfield Aviation Training Admission Requirements
Additional Information on This Topic:
- Cranfield Aviation Airline Pricing Course
- Cranfield Aviation Airline Scheduling Course
- Cranfield Aviation Intro to Charter Management Course
- Cranfield Aviation Airline Flight Costing and Profitability Course
- Cranfield Aviation Airline Yield Course
- Cranfield Aviation Low Cost Airline Strategies Course
- Cranfield Aviation Ditching and Survival Course
- Cranfield Aviation CFIT – Controlled Flight Into Terrain Course
- Cranfield Aviation Flight Operations Officer Course
- Cranfield Aviation CRM Private Pilots Course