University of South Africa UNISA Student enquiries
Contact us
Specific contact details for student assistance and service
IMPORTANT:
- If you send an e-mail directly to a Unisa e-mail address, insert your student number in the subject line to effect the correct routing to an advisor for processing.
- Please check the list carefully and send an enquiry to one e-mail address at a time or one person only. This will ensure that there is no confusion as to who must respond, thereby preventing unnecessary delays in the response.
- Students should only forward enquiries to the Registrar and Deputy Registrar in instances where those enquiries could not be resolved at other levels.
General resources: Websites, and general SMS, Fax and e-mail enquiries
A number of administrative processes, including the convenience of fee payments and information about examinations are available on the following platforms:
- All application, registration and study-related information is available on the Unisa corporate website in both web and mobi formats.
- Unisa website (http://www.unisa.ac.za
- Students can access their own information via the myUnisa website.
- myUnisa (https://my.unisa.ac.za/)
- Fax Enquiries to 012 429 4150
Information Services Division
| Type of enquiry | Telephone | |
|---|---|---|
| Student misdirected enquiries and FAQs | [email protected] | 012 429 3111 |
myUnisa & myLife
| Type of enquiry | Telephone | SMS | |
|---|---|---|---|
| myUnisa myLife |
[email protected] [email protected] |
011 471 2256 | 43582 |
Student Admissions and Registrations
| Type of enquiry | Telephone | SMS | |
|---|---|---|---|
| General Applications and Registration queries | [email protected] | 012 441 5888 | 43578 |
| Applications | [email protected] | 012 429 4016 | |
| Undergraduate admission | [email protected] | ||
| College of Accounting Sciences | Undergraduate: [email protected] Postgraduate: [email protected] CTA: [email protected] Honours: [email protected] BTech: [email protected] |
012 441 5700 | |
| College of Economic and Management Science | Undergraduate: [email protected] Honours: [email protected] BTech: [email protected] |
012 441 5700 | |
| College of Education | Undergraduate: [email protected] | 012 441 5583 | |
| College of Human Sciences | Undergraduate: [email protected] Honours: [email protected] |
012 441 5701 | |
| College of Law | [email protected] | 012 441 5703 | |
| College of Science, Engineering & Technology AND College of Agriculture & Environmental Sciences |
Undergraduate: [email protected] Honours: [email protected] Tech: [email protected] |
012 441 5704 | |
| Licensees | [email protected] | 012 441 5705 | |
| International students | [email protected] | 012 441 5705 | |
| Exemptions | [email protected] | 012 441 5706 | |
| Master’s and doctoral qualifications | [email protected] | 012 441 5702 | |
| Access and Matriculation exemption | [email protected] | 012 441 5457 | |
| Re-admissions | [email protected] | 012 441 5888 |
Student Assessment Administration
| Type of enquiry | SMS | |
|---|---|---|
| General assignment enquiries | [email protected] | 43584 |
| Student enquiries in respect of examination venues and examination invigilators | [email protected] | 43584 |
Assignment Administration
| Type of enquiry | Telephone | |
|---|---|---|
| General assignment enquiries | [email protected] | |
| 012 429 3710 | ||
| 012 429 3958 | ||
| 011 471 3170 | ||
| 011 471 2764 |
Examination Administration
Finance, Student Funding, Eduloan, Study Material, Corporate Communciation & Marketing
| Name | Type of enquiry | Telephone | |
|---|---|---|---|
| Finance | |||
| Debtors Section | Student account enquiries | [email protected] | 012 429 2441 / 4299 |
| Student Funding | |||
| Mr F Chabalala | General Student Funding enquiries | [email protected] | 012 441 5609 |
| Ms Maupi Letsoalo | General Student Funding enquiries | [email protected] | 012 441 5600 |
| Eduloan | |||
| Mrs L van Rensburg | Student loans | [email protected] | 0124415390 |
| Ms T Mhlanga | Student loans | [email protected] | 0124415391 |
| Study Material | |||
| Despatch | Despatch enquiries | [email protected] | |
| Mdu Zulu | Despatch Enquiries Supervisor | [email protected] | 012 429 6942 |
| Thelma Mangena | Despatch Enquiries Supervisor | [email protected] | 011 471 3688 |
| Nkadimeng Lebone | Despatch Enquiries Supervisor | [email protected] | 011 471 2276 |
| Ms A Clarke | Despatch Enquiries Supervisor | [email protected] | 011 471 3712 |
| Joe Sukazi | Despatch Enquiries Supervisor | [email protected] | 012 429 6561 |
All college-specific enquiries
| Type of enquiry | Name | Telephone | |
|---|---|---|---|
| College of Accounting Sciences | Mr J Chauke | [email protected] | 012 429 4211 |
| College of Agriculture & Environmental Sciences | Mrs Dianne Metzer Mrs Kelly Steyn |
[email protected] | 011 670 9351 011 471 2184 |
| Mrs P Ngcobo (master’s and doctoral) | [email protected] | 011 471 3296 | |
| College of Economic & Management Sciences | Mrs P Ngcobo | [email protected] | 012 429 3925 |
| M Kgotatso | |||
| College of Education | Mr S Shabangu | [email protected] | 012 429 2645 |
| College of Human Sciences | Ms ME Rubidge | [email protected] [email protected] |
012 429 8285 |
| Ms DD Mbengwane | 012 429 2631 | ||
| Fax: 086 238 1393 |
|||
| College of Law | Mr M Mei | [email protected] | 012 429 6166 / 3253 / 6406 |
| College of Science, Engineering & Technology | Mr M Molepo | [email protected] or [email protected] | 012 429 2614 |
| College of Graduate Studies | Prof AM Court | [email protected] | 012 429 4644 |
Regional centres
| Name / Region | Type of enquiry | Telephone | |
|---|---|---|---|
| Eastern Cape | |||
| Mr MJ Nkgoang | [email protected] | 043 743 9246 | |
| Gauteng | |||
| Hub (Mrs M Masalesa) | [email protected] | 012 441 5720 / 4 / 5756 | |
| Sunnyside Learning Centre | [email protected] | 012 441 5751 / 5867 | |
| Unisa Science Campus in Florida | [email protected] | 011 471 2111 | |
| Vaal | [email protected] | 016 455 6300 | |
| Ekurhuleni | [email protected] | 011 845 9330 / 9358 | |
| KwaZulu Natal | |||
| Mr B Dlamini | [email protected] | 031 335 1700 | |
| Durban hub | General enquiries | 031 335 1700 | |
| Limpopo | |||
| Mr Jerry Malemela | Polokwane | [email protected] [email protected] |
015 2903430 015 2903400 |
| Mr Rikhotso | Makhado | [email protected] | 015 5163334 |
| Mr Master Baloyi | Giyani | [email protected] | 015 8122415 |
| Midlands | |||
| Mr MM Kokong | [email protected] | 011 670 9531 | |
| Rustenburg Regional Hub | [email protected] | 011 670 9500/1/2 | |
| Bloemfontein RSC | [email protected] | 051 411 0440 | |
| Kimberley Office | [email protected] | 053 832 6391 | |
| Kroonstad Office | [email protected] | 056 213 2053/4 | |
| Mafikeng Office | [email protected] | 018 391 0358/60 | |
| Potchefstroom Office | [email protected] | 018 294 9051 | |
| Mpumalanga | |||
| Mr V Mkhwanazi | 013 755 2476 | ||
| Nelspruit | 013 755 2476 | ||
| Middleburg | 013 282 4115 | ||
| Western Cape | |||
| Dr KI Jacobs | [email protected] | 021 936 4132 | |
| Cape Town Campus | General enquiries | [email protected] | 021 936 4114 |
| Cape Town Campus | Student Administration | [email protected] | 021 936 4115 |
| Cape Town Campus | Academic Support | [email protected] | 021 936 4154 |
| Cape Town Campus | Counselling | [email protected] | 021 936 4130 |
| Cape Town Campus | Main Library | [email protected] | 021 936 4125 |
| Cape Town Campus | Mobile Library | [email protected] | 021 936 4125 |
| George | [email protected] | 044 884 1300 | |
| Ethiopia | |||
| Prof ZGT Motsa | [email protected] | 00 25 111 435 0080 | |
See Also
All about UNISA (University of South Africa)
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