|
Code |
Description |
Credits |
NQF Level |
1 |
13169 |
Describe and discuss issues relating to HIV-AIDS, TB and sexually transmitted illnesses and their impact on the workplace |
4 |
Level 01 |
2 |
114891 |
Count stock for a stock-take |
5 |
Level 02 |
3 |
7469 |
Use mathematics to investigate and monitor the financial aspects of personal and community life. |
2 |
Level 02 |
4 |
7480 |
Demonstrate understanding of rational and irrational numbers and number systems. |
3 |
Level 02 |
5 |
9007 |
Work with a range of patterns and functions and solve problems |
5 |
Level 02 |
6 |
9008 |
Identify, describe, compare, classify, explore shape and motion in 2-and 3-dimensional shapes in different contexts |
3 |
Level 02 |
7 |
9009 |
Apply basic knowledge of statistics |
3 |
Level 02 |
8 |
114894 |
Process payment at a POS |
10 |
Level 02 |
9 |
114895 |
Define the core concepts of the wholesale and retail environment |
10 |
Level 02 |
10 |
114902 |
Operate a computer in a Wholesale/Retails outlet |
6 |
Level 02 |
11 |
114903 |
Interact with customers |
8 |
Level 02 |
12 |
114904 |
Implement promotional instructions |
6 |
Level 02 |
13 |
114906 |
Mark merchandise and maintain displays |
10 |
Level 02 |
14 |
114912 |
Maintain a safe and secure wholesale and retail environment |
10 |
Level 02 |
15 |
114974 |
Apply the basic skills of customer service |
2 |
Level 02 |
16 |
117887 |
Complete basic business calculations |
5 |
Level 02 |
17 |
117899 |
Pick stock in a distribution centre/warehouse |
12 |
Level 02 |
18 |
119454 |
maintain and adapt oral/signed communication |
5 |
Level 02 |
19 |
119456 |
Write/present for a defined context |
5 |
Level 02 |
20 |
119460 |
Use language and communiation |
5 |
Level 02 |
21 |
119463 |
Access and use information |
5 |
Level 02 |
22 |
114911 |
Resolve customer queries / complaints |
8 |
Level 03 |
23 |
114898 |
Minimise Defaulting Customer Accounts |
5 |
Level 03 |
24 |
114900 |
Sell Products to Customers in Wholesale or Retail Outlet |
12 |
Level 03 |
25 |
114892 |
Dispatch Stock |
10 |
Level 03 |
26 |
13915 |
Demonstrate knowledge and understanding of HIV/AIDS in a workplace, and its effects on a business sub-sector, own organisation and a specific workplace |
4 |
Level 03 |
27 |
243680 |
Take orders from customers |
12 |
Level 03 |
28 |
243712 |
Address customer queries in a wholesale enviroment |
10 |
Level 03 |
29 |
252210 |
Handle a range of customer complaints |
4 |
Level 04 |
30 |
252262 |
Resolve customer service problems |
5 |
Level 04 |
31 |
242811 |
Prioritise time and work for self and team |
5 |
Level 04 |
32 |
242829 |
Monitor the level of service to a range of customers |
5 |
Level 04 |
33 |
7836 |
Monitor Customer Satisfaction |
|
Level 04 |
34 |
114589 |
Manage time productively |
4 |
Level 04 |
35 |
10622 |
Conduct communication within a business environment |
8 |
Level 05 |