University of South Africa UNISA Contact Details
IMPORTANT:
If you send an e-mail directly to a Unisa e-mail address, insert your student number in the subject line to effect the correct routing to an advisor for processing.
Please check the list carefully and send an enquiry to one e-mail address only. This will ensure that there is no confusion as to who must respond, thereby preventing unnecessary delays in the response or the email portrayed as spam.
Students should only forward enquiries to the Registrar and Deputy Registrar in instances where those enquiries could not be resolved at other levels.
General resources: websites, and general SMS, fax and e-mail enquiries
A number of administrative processes, including the convenience of fee payments and information about examinations are available on the following platforms:
All application, registration and study-related information is available on the Unisa corporate website in both web and mobi formats.
Unisa website (http://www.unisa.ac.za)
The myUnisa website.
myUnisa (https://my.unisa.ac.za/)
Fax enquiries to 012 429 4150
Information Services Division
| Type of enquiry | Telephone | |
|---|---|---|
| Student misdirected enquiries and FAQs | [email protected] | 012 429 3111 |
myUnisa & myLife
| Type of enquiry | Telephone | |
|---|---|---|
| myUnisa myLife |
[email protected] [email protected] |
012 429 3111 (Option 2) |
Student Admissions and Registrations
| Type of enquiry | Telephone | |
|---|---|---|
| General applications and registration queries | [email protected] | 012 441 5888 |
| Applications | [email protected] | 012 429 4016 |
| Postgraduate diplomas | [email protected] | |
| Honours degrees | [email protected] | |
| Master’s and doctoral qualifications | [email protected] | 012 441 5702 |
| College of Accounting Sciences | Undergraduate: [email protected]
Postgraduate : [email protected] |
012 441 5700
012 441 5888 |
| College of Economic and Management Science | Undergraduate: [email protected] BTech: [email protected] |
012 441 5700 |
| College of Education | Undergraduate: [email protected] | 012 441 5583 |
| College of Human Sciences | Undergraduate: [email protected] | 012 441 5701 |
| College of Law | [email protected] | 012 441 5703 |
| College of Science, Engineering & Technology AND College of Agriculture & Environmental Sciences |
Undergraduate: [email protected] Tech: [email protected] |
012 441 5704 |
| Licensees | [email protected] | 012 441 5705 |
| International students | [email protected] | 012 441 5705 |
| Exemptions | [email protected] | 012 441 5706 |
| Access and matriculation exemption | [email protected] | 012 441 5457 |
| Re-admissions | [email protected] | 012 441 5888 |
Student Assessment Administration
| Type of enquiry | |
|---|---|
| General assignment enquiries | [email protected] |
| Student enquiries in respect of examination venues and examination invigilators | [email protected] |
Assignment Administration
| Type of enquiry | Telephone | |
|---|---|---|
| General assignment enquiries | [email protected] | |
| 012 429 3710 | ||
| 012 429 3958 | ||
| 011 471 3170 | ||
| 011 471 2764 |
Examination Administration
Finance, Student Funding, Eduloan, Study Material, Corporate Communication & Marketing
| Section | Type of enquiry | Telephone | |
|---|---|---|---|
| Finance | |||
| Debtors | Student account enquiries | [email protected] | 012 429 2441 / 4299 |
| Student Funding | |||
| General Student Funding enquiries | [email protected] | 012 441 5609 | |
| General Student Funding enquiries | [email protected] | 012 441 5600 | |
| Eduloan | |||
| Student loans | [email protected] | 0124415390 | |
| Student loans | [email protected] | 0124415391 | |
| Study Material | |||
| Despatch | Despatch enquiries | [email protected] | |
| Mdu Zulu | Despatch Enquiries Supervisor | [email protected] | 012 429 6942 |
| Thelma Mangena | Despatch Enquiries Supervisor | [email protected] | 011 471 3688 |
| Nkadimeng Lebone | Despatch Enquiries Supervisor | [email protected] | 011 471 2276 |
| Ms A Clarke | Despatch Enquiries Supervisor | [email protected] | 011 471 3712 |
All college-specific enquiries
| Type of enquiry | Telephone | |
|---|---|---|
| College of Accounting Sciences | [email protected] | 012 429 4211 |
| College of Agriculture & Environmental Sciences |
[email protected] | 011 670 9351 011 471 2184 |
| [email protected] | 011 471 3296 | |
| College of Economic & Management Sciences |
[email protected] | 012 429 3925 / 4465 / 8650 |
| College of Education | [email protected] | 012 429 2645 |
| College of Human Sciences | [email protected] [email protected] |
012 429 8285 |
| 012 429 2631 | ||
| Fax: 086 238 1393 |
||
| College of Law | [email protected] |
012 429 4718
012 429 4860 012 429 6166 012 429 3253 012 429 4428 |
| College of Science, Engineering & Technology | [email protected] or | 011 670 9228 |
| College of Graduate Studies | [email protected] | 012 429 4644 |
| Graduate School of Business Leadership | [email protected] | 011 652 0214 |
Regional centres
| Name / Region | Type of enquiry | Telephone | |
|---|---|---|---|
| Eastern Cape | |||
| Mr MJ Nkgoang | [email protected] | 043 743 9246 | |
| Gauteng | |||
| Hub (Mrs M Masalesa) | [email protected] | 012 441 5756 / 20 / 24 | |
| Sunnyside Learning Centre | [email protected] | 012 441 5751 / 5867 | |
| Unisa Science Campus in Florida | [email protected] | 011 471 2111 | |
| Vaal | [email protected] | 016 455 6300 | |
| Ekurhuleni | [email protected] | 011 845 9330 / 9358 | |
| KwaZulu-Natal | |||
| Mr B Dlamini | [email protected] | 031 335 1700 | |
| Durban hub | General enquiries | 031 335 1700 | |
| Limpopo | |||
| Mr Jerry Malemela | Polokwane | [email protected] | 015 290 3413 |
| Mr Rikhotso | Makhado | [email protected] | 015 516 3334 |
| Mr Master Baloyi | Giyani | [email protected] | 015 811 5886 |
| Midlands | |||
| Mr MM Kokong | [email protected] | 014 594 8898/9 | |
| Rustenburg Regional Hub | [email protected] | 014 594 8812/13/60 | |
| Bloemfontein Regional Service Centre | [email protected] | 051 411 0440 | |
| Kimberley Regional Service Centre | [email protected] | 053 830 4970 | |
| Kroonstad Regional Service Centre | [email protected] | 056 216 1968 | |
| Mafikeng Regional Service Centre | [email protected] | 018 391 0358/60 | |
| Potchefstroom Regional Service Centre | [email protected] | 018 294 9051/55 | |
| Mpumalanga | |||
| Mr V Mkhwanazi | 013 755 2476 | ||
| Nelspruit | [email protected] | 013 756 0900 | |
| Middleburg | [email protected] | 013 243 6900 | |
| Western Cape | |||
| Dr KI Jacobs | [email protected] | 021 936 4132 | |
| Cape Town Campus | General enquiries | [email protected] | 021 936 4114 |
| Cape Town Campus | Student Administration | [email protected] | 021 936 4115 |
| Cape Town Campus | Academic Support | [email protected] | 021 936 4154 |
| Cape Town Campus | Counselling | [email protected] | 021 936 4130 |
| Cape Town Campus | Main Library | [email protected] | 021 936 4125 |
| Cape Town Campus | Mobile Library | [email protected] | 021 936 4125 |
| George | [email protected] | 044 884 1300 | |
| Ethiopia | |||
| Dr TG Aberra | [email protected] | + 251 911 655523 | |
| Mrs YK Hailu | [email protected] | + 251 911 373201 | |
See Also:
- University of South Africa UNISA International Students Admissions
- UNISA Undergraduate qualifications
- UNISA Honours degrees & postgraduate diplomas
- UNISA Master’s & doctoral degrees Application
- Short Learning Programmes UNISA
- Students with disabilities UNISA
- Student fees and funding your studies unisa
- Student policies & rules
- TVET colleges Application @ UNISA
- University of South Africa Prospectus
- How Unisa Works
- Unisa how to apply
- Unisa Online Registration Guidelines
- UNISA Admission Requirements
- Step-by-step guide to access MyUnisa
- Step-by-step guide to access myLife Email Address (UNISA)
- Unisa How Many Years To Complete Degree
- how to calculate unisa year mark
- how does unisa year mark work
- how does unisa year modules work
- how to pay unisa via eft
- unisa how to defer
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- How to Change Unisa Exam Venue
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- LIST OF ALL UNISA PAGES
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- Unisa Courses
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- UNISA Application dates
- UNISA Online Application
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