I-Fundi Customer Solutions (Pty) Ltd



I-Fundi Customer Solutions (Pty) Ltd

Accreditation

Institutional

i-Fundi holds primary accreditation as a training institution with the Services SETA: decision number 0435.

Download our Accreditation Certificate in PDF format here.

Programme

i-Fundi is also accredited for programme delivery with the following SETAs:-



  • MICT SETA
  • W&R SETA
  • INSETA
  • LGSETA
  • BankSETA
  • ETDP SETA

Download our Accreditation Certificate in PDF format here.

BBBEE

We are a level 2 Contributor (135%) in terms of the Broad-based Black Economic Empowerment scorecard rating system.

Download our BEE Certificate in PDF format here.

SETA Accredited Qualifications

We offer a range of nationally-recognised, accredited qualifications applicable across all business sectors, as well as a growing number of industry-specific career development programmes. Our vocational qualifications are divided into bands of learning, based on the South African National Qualifications Framework (NQF) system. The NQF bands range from level 1 to 10, with level 1 being equivalent to a senior school certificate and level 10 equating to a doctorate degree, thus providing an occupational ladder of learning.
Generic Business Qualifications

Business Administration

This course is aimed at office and project managers.

HR Management

This course covers all aspects of human resource management.

Business Practice

This course builds professional skills for entry-level staff.

Marketing Communications

This course covers essential marketing skills.

Generic Management

This course provides essential managerial skills.

Project Management

This course builds essential project management skills.

Industry Specific Qualifications
Contact Centre

Contact Centre Support

This course is aimed at contact centre agents.

Contact Centre & BPO Support

This course is for senior contact centre agents.

Contact Centre Operations

This course is for contact centre supervisors.

Finance and Insurance

Accounting Technician

This is an introductory qualification.

Certified Accounting Technician

This course gives foundation in finance and accounting.

Short Term Insurance

This course focuses on short-term insurance.

Long Term Insurance

This course focuses on long-term insurance.

Information Technology

End User Computing

This course provides a foundation in IT.

IT Technical Support

This is an introductory qualification.

IT Systems Development

This is a course for systems developers or programmers.

Real Estate

Real Estate

Get qualified for the property or real estate industry.

Short Courses

With over 100 short courses, we have the programmes that will help your staff to get ahead in their career by being the best in what they do. With expert facilitators, we cover the spectrum of leadership, soft skills, a range of technical topics and the full suite of Microsoft products. These programmes can be delivered online or in class, in either our premises, or yours. Find below our top twelve featured courses and a listing of all other programmes, grouped together under various topics.

Developing HR Business Partners Workshop

Helping HR practitioners become strong business partners

Team Business Management Development Programme

Theoretical management principles with hands-on, experiential action learning.

Building Better Teams

A basic course for team leaders and team members, designed to focus on the characteristics of an effective team player.



Super Charge Sales Performance

This workshop will give your sales team the skills needed to excel and stand out in the market place.

HR for the Non-HR Manager

Explore the hiring process, from skills assessments to interviews; we discuss orientation and cover some issues that arise after hiring.

Personal Mastery: The Foundation of Success

We have combined four of our best workshops into a five day course that will build your inner strength and skills needed to succeed.

Time Management: Get Organized for Peak Performance

Time is money, the saying goes, and lots of it gets lost in disorganization and disruption

Business Writing that Stands Out

This course combines two of our most popular writing workshops, Business Writing That Works and Writing Reports and Proposals

Managing People for Results

Explore current leadership practices and to develop your leadership skills and unleash the talent of your individual team members.

Finance for the Non-Financial Manager

During this workshop, you will learn the basic financial skills that you need to become a successful, effective, supervisor.

Vital Skills for the Administrative Assistant

This two-day workshop brings out the best of your abilities, and encouraging the best in those who work with you, or for you.

Project Management For Non-Project Managers

Project management isn’t just for the experts.

Mentoring and Coaching

Key insights and practical advice as to how a leader can develop the skills necessary to mentor and coach staff and teams.

Advanced Writing Skills

For those who already are good writers -the course involves writing that reflects current word usage and up-to-date formats.

Finance
Administration
Change Management
Compliance and Industry Training
Computer Training
Customer Interactions
Learning
Marketing
Human Resources
Leadership and Management
Performance Management
Operations
Personal Effectiveness
Personal Mastery
Project Management
Sales
World of Work
Other
Retail

Wholesale & Retail Distribution

This course covers all areas related to distribution.

Learnership Grant Funding

Would you like to secure SETA grants for learnerships more regularly and with less administrative burden? Many SETAs release grant funding for learnerships on a bi-annual basis and offer funding for unemployed learnerships to any company, regardless of which SETA you belong to. By partnering with i-Fundi as your lead employer and training provider, your organisation can take full advantage of increased learnership funding opportunities and benefits with less hassle. This includes:

  • Significant financial cost savings on training and salaries
  • Improved quality of service
  • Increased retention rates
  • BBBEE points for skills development
  • Tax rebates for hosting learners
National Contact Number
0861 678 882

Johannesburg/ Head Office

011 290 5900
Regenesys Campus
4 Pybus Rd (corner Katherine St)
Sandton
Johannesburg

Directions

Cape Town

0861 678 882
1st Floor, Convention Tower
Cnr Walter Sisulu & Heerengracht Street
Foreshore
Cape Town

Directions

Durban

0861 678 882
First Floor, Liberty Life Building
21 Aurora Drive
Umhlanga
Durban

Directions

Postal Address

P.O. Box 785932
Sandton
2146

General Enquiries

[email protected]